Begin by logging into the dialer system where you will find options to choose between auto-dialing and targeted dialing.
Auto-Dialing
Automated lead selection: Auto-dial automatically dials numbers from your lead list without manual intervention.
Quick session start: Starting an auto-dial session simply begins the dialer, leaving the lead selection to the system.
Bulk call processing: Auto-dial aims to connect you with as many leads as possible, regardless of your individual targeting preferences.
Targeted Dialing
Manual lead selection: You choose which leads to call from your list, allowing for focused outreach based on your criteria.
Controlled call initiation: Starting a targeted dial session allows you to select specific leads before making calls.
Time-managed selection: A timeout feature prevents infinite lead skipping, encouraging productive targeting within sessions.
Follow-up options: You can add specific leads to your backlog for later follow-up calls, enhancing your outreach strategy.
Auto-dialing is useful for efficient, continuous calling without selecting each lead. Targeted dialing provides the advantage of choosing specific leads to call, offering better control and focus, which is beneficial for high-priority contacts.